ADT
Vivint
SimpliSafe
Ring
| Years of Security Expertise | 149 | 23 | 17 | 10 |
|---|---|---|---|---|
| Company-Owned Monitoring Centers | 9 | 2 | 1 | 0 |
| Money-Back Guarantee* | 6-months2 | 3-15 days3 | 60 days | 30 days |
| 24/7 Customer Support | ||||
| Mobile Safety App (Remote Panic Response) | ||||
| Life Safety (Burglar Alarm, Smoke, CO) | ||||
| Confirm / Cancel Alarms Via Text Message | ||||
| Hey Google Voice Support |
ADT
Years of Security Expertise
149
Company-Owned Monitoring Centers
9
Money-Back Guarantee*
6-months2
24/7 Customer Support
Mobile Safety App (Remote Panic Response)
Life Safety (Burglar Alarm, Smoke, CO)
Confirm / Cancel Alarms Via Text Message
Hey Google Voice Support
Vivint
Years of Security Expertise
23
Company-Owned Monitoring Centers
2
Money-Back Guarantee*
3-15 days3
24/7 Customer Support
Mobile Safety App (Remote Panic Response)
Life Safety (Burglar Alarm, Smoke, CO)
Confirm / Cancel Alarms Via Text Message
Hey Google Voice Support
Simplisafe
Years of Security Expertise
17
Company-Owned Monitoring Centers
1
Money-Back Guarantee*
60 days
24/7 Customer Support
Mobile Safety App (Remote Panic Response)
Life Safety (Burglar Alarm, Smoke, CO)
Confirm / Cancel Alarms Via Text Message
Hey Google Voice Support
Ring
Years of Security Expertise
10
Company-Owned Monitoring Centers
0
Money-Back Guarantee*
30 days
24/7 Customer Support
Mobile Safety App (Remote Panic Response)
Life Safety (Burglar Alarm, Smoke, CO)
Confirm / Cancel Alarms Via Text Message
Hey Google Voice Support
Information Updated as of 9/10/2023
- 1. Money-back guarantee only applies after ADT has made attempts to resolve a system-related issue and has not been able to resolve that issue within the first 6 months of your contract. Equipment must be fully removed before a refund will be processed. Conditions preventing normal system operation cannot be caused by the customer. Subject to terms and conditions of the Residential Services Contract. For full terms and conditions, visit here
- 2. 3-15 days (Right of recession period); Vivint can extend cancellation period on a case-by-case basis.
